Apps & Integration: OpenPhone
The OpenPhone integration connects your business phone system directly with Leavoda, allowing you to sync calls, messages, and transcripts seamlessly for better customer context and record-keeping.
Features & Benefits
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AI-Driven Call Summaries & Transcripts – Keeps your team in sync by automatically generating transcripts.
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Seamless Sync – Summaries and data sync into Leavoda for complete customer profiles.
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Automatic Client & Request Creation – New leads from OpenPhone auto-create Clients and Requests in Leavoda.
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Returning Customers – Calls are logged with transcripts in their Leavoda profile for future reference.
Inbound Calls Webhook
This webhook registers incoming calls to your OpenPhone number.
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Auto-opens contact details if the caller exists in Leavoda.
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Logs inbound call data into Leavoda for tracking and future use.
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URL is provided for setup, and webhook events (e.g.,
call.ringing,call.completed, etc.) can be selected.
Inbound Messages Webhook
This webhook registers inbound SMS messages.
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Logs SMS conversations directly into Leavoda.
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Supports webhook events such as
message.received,message.delivered, etc. -
Ensures customer communication is tracked in one central platform.
